Disputes & Refunds

The refund policy of Australian Web Creators is void if

• You've selected an all-inclusive plan.
• The main design idea has been accepted.
• You asked for adjustments.
• The decision to cancel was taken for non-company-related reasons.
• For more than two weeks of the project, the company has not been contacted.
• Policies of the company have been broken.
• For the same job, a different business or designer has been contacted.
• The necessary details are missing from the creative brief.
• A total redesign has been requested.
• The assertion has gone beyond
• The’ request for reimbursement' time period for this claim has passed.
• The company is altering its name or operations.
• Under no circumstances will there be a refund for "change of mind," "disagreement with partner," or other factors unrelated to the service.
• A refund will only be given for that specific service and "not" the entire bundle if a customer purchases a service bundle and is unhappy with any one service.
• Once the final files have been sent to you in response to your request, no return request or processing will be accepted.
• Free items are expressly exempt from returns and revisions.
• After 30 days, the client will not be eligible for a refund for either the website or the logo.
• Social media, SEO, domain registration, and web hosting are just a few of the services that are not eligible for a refund under any circumstances.
• Websites cannot be returned once the client has accepted the design and the website has been handed off to the developer.

Note: that Australian Web Creators reserves the right to refuse any project or terminate the agreement at any time. You won't have any rights to utilise the designs after the refund; they will belong to Australian Web Creators exclusively. The designs will legally belong to the corporation.